Privacy Policy
How we protect and handle your data.
1. Introduction
At UdhaarQR, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
Personal Information:
- Name, email address, phone number, and delivery address
- Business name, business address, and business details
- Payment information (processed securely through our payment partners)
- Communication preferences and history
Usage Data:
- How you interact with our platform
- Pages visited, time spent, and actions taken
- Device information and IP address
- Cookies and tracking technologies
3. How We Use Your Information
- Service Provision: To create and manage your account, process orders, and provide customer support
- Communication: To send order updates, promotional offers, and important notifications
- Improvement: To analyze usage patterns and improve our platform
- Security: To detect and prevent fraudulent activities
- Compliance: To comply with legal obligations
4. Data Sharing
We may share your information with:
- Delivery Partners: To fulfill your orders
- Payment Processors: To process payments securely
- Service Providers: Who help us operate the platform
- Legal Authorities: When required by law
Important: We do not sell your personal information to third parties.
5. Data Security
- All data is encrypted using industry-standard SSL/TLS protocols
- We implement firewalls and access controls to protect your data
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze usage patterns, and provide personalized content.
You can control cookie preferences in your browser settings. However, disabling cookies may affect the functionality of our platform.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your personal information
- Deletion: Request deletion of your account and data
- Objection: Object to the processing of your data
- Data Portability: Request your data in a portable format
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your account is deleted, we will securely dispose of your data, except for information we are required to retain by law.
9. Children's Privacy
Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: contact@sumit-jha.com.np
- WhatsApp: +977 9807635902
We will respond to your inquiry within 24-48 hours.